Senior Customer Service Executive
DUBAI
•
Posted 2 months ago
Salary Range
AED4,000 - AED7,000 / month
Experience
1–2 years
Education
Higher Secondary / 12th / Intermediate
Work Mode
On-Site
Role Overview & Description
A reputable organization is seeking a professional and customer-focused Senior Customer Service Executive to deliver exceptional customer support, handle escalated customer concerns, and maintain high service standards. The ideal candidate will possess strong communication skills, problem-solving abilities, and a commitment to customer satisfaction.
Key Requirements & Responsibilities
• Handle customer inquiries and resolve escalated issues.
• Deliver exceptional customer service and support.
• Maintain accurate customer records and documentation.
• Coordinate with internal teams to resolve customer requests.
• Support service quality and customer satisfaction initiatives.
Required Skills & Expertise
Customer Relationship Management
Customer Handling
Customer Support
Communication Skills
Problem Solving
MS Excel
MS Word
Time Management
Education & Study Field
Higher Secondary / 12th / Intermediate
Bachelor's Degree (Undergraduate)
Experience Required
1–2 years
Languages Required
Arabic
Perks & Benefits
- Health insurance
- Visa
Job Snapshot
- Job Code #JOB-2928
- Category Customer Service
- Employment Full-Time
- Work Mode On-Site
- Shift Type Day Shift
- Deadline Aug 09, 2026
- Country United Arab Emirates
- State / Province Dubai