Full-Time
On-Site
1 Opening
Telecaller
Thrissur
•
Posted 6 months ago
Salary Range
₹7,000 - ₹8,000 / month
Experience
Not specified
Education
Higher Secondary / 12th / Intermediate
Work Mode
On-Site
Role Overview & Description
We are seeking a work oriented Telecaller who have to be responsible for communicating with customers or prospects via telephone to promote products/services, generate leads, handle inquiries, or provide customer support. This role is common in sales, banking, insurance, education, healthcare, and telecom sectors.
Key Requirements & Responsibilities
• Contact potential customers using provided databases
• Explain products or services clearly
• Generate leads or close sales
• Schedule appointments for field sales teams
• Answer customer inquiries
• Resolve complaints or escalate issues
• Provide product/service information
• Record customer feedback
• Maintain call logs
• Update customer records in CRM systems
• Track sales targets and performance metrics
Required Skills & Expertise
Communication Skills
Persuasion and negotiation skills
Active listening
Basic computer knowledge
Confidence and patience
Target-oriented mindset
Education & Study Field
Higher Secondary / 12th / Intermediate
Diploma
Bachelor's Degree (Undergraduate)
Experience Required
Not specified
Languages Required
English
Malayalam
Job Snapshot
- Job Code #JOB-67
- Category General
- Employment Full-Time
- Work Mode On-Site
- Shift Type Day Shift
- Deadline Mar 31, 2026
- Country India
- State / Province Kerala