Salary Range
₹15,000 - ₹28,000 / month
Experience
1–3 years
Education
Bachelor's Degree (Undergraduate)
Work Mode
On-Site
Role Overview & Description
We are seeking an CRM Executive to responsible for managing customer relationships, handling inquiries, and ensuring a positive customer experience. The role involves maintaining customer data, follow-ups, and supporting sales and service teams. The executive works to improve customer satisfaction and retention. Additionally, the position focuses on effective communication and customer engagement
Key Requirements & Responsibilities
• Manage customer database and records
• Handle customer inquiries and follow-ups
• Support sales and service teams with customer coordination
• Maintain CRM systems and update data regularly
• Resolve customer issues and escalate when required
• Generate reports on customer interactions and feedback
Required Skills & Expertise
Customer relationship management skills
Strong communication and interpersonal skills
Problem-solving and conflict resolution
Data management and CRM software knowledge
Organizational and multitasking ability
Education & Study Field
Bachelor's Degree (Undergraduate)
Experience Required
1–3 years
Languages Required
English
Perks & Benefits
- House Rent Allowance (HRA)
Job Snapshot
- Job Code #JOB-1165
- Category Marketing & Advertising
- Employment Full-Time
- Work Mode On-Site
- Shift Type Day Shift
- Deadline May 30, 2026
- Country India
- State / Province Kerala